Privacy Policy

Effective Date: January 1, 2025

Archons Agency ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Full name, email address, phone number, and mailing address.
• Insurance-Related Information: Policy numbers, coverage details, vehicle information, and property details as needed to service your account.
• Usage Data: Browser type, IP address, pages visited, and time spent on our site, collected automatically via standard web technologies.
• Communications: Records of correspondence, service requests, and consent preferences.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide insurance services.
• Process service requests, policy changes, and quote requests.
• Send you account notifications, policy updates, and service-related communications via email or SMS (where you have provided consent).
• Comply with applicable laws and regulatory requirements.
• Improve our website and service quality.

3. SMS Communications

If you have opted in to receive SMS messages from Archons Agency, we will use your phone number to send automated and conversational text messages regarding your account, support updates, and service notifications. Message and data rates may apply. Message frequency varies. You may reply STOP at any time to opt out, or HELP for assistance. We will never sell or share your phone number for third-party marketing purposes.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Insurance Carriers: To process quotes, bind coverage, and service your policy.
• Service Providers: Trusted third-party vendors (including Momentum AMP, our agency management software provider) that assist us in operating our business, subject to confidentiality agreements.
• Legal Authorities: When required by law, court order, or to protect our legal rights.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law and insurance regulations.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, contact us at info@archonsagency.site.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings, though doing so may affect site functionality.

8. Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Contact Us

If you have questions about this Privacy Policy, please contact Archons Agency at:
Email: info@archonsagency.site
Website: archonsagency.site

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.